Cancellation Policy

Cancellation Policy & Covid -19 Cancellation Policy

Douglas Cottage Cancellation Policy :

In the event of a guest deciding to cancel their booking for Dougal's Cottage please read our cancellation policy as stated below:

Full payment and or the balance of every booking is required 6 weeks prior to the start date of a booking. In the event of a cancellation less than 6 weeks before the start date of a booking the total rental is payable unless we succeed in re letting.

We will try our very best to re let the dates in question but there are no guarantees that we will succeed . If we are successful in letting the dates in question the guest will receive a full refund.

With more than 6 weeks notice of cancellation guests will receive a full refund

We strongly advise guests to take out holiday insurance



Covid -19 Cancellation Policy:

In the event of the Government preventing guests to travel to Cornwall and occupying Dougal's Cottage for their booked dates we would of course issue a full refund.

Please note that our Covid -19 Cancellation Policy does not apply to our normal cancellation policy for Dougal's Cottage as detailed above.